A lot of people do not understand executive succession events. It is common for a leader to be liked inside and outside the organization. The performance of the leader is seen differently based upon the perspective of the viewer. While many may see a leader as ‘nice’ and ‘trying hard’ others see him as ineffective. In several of my articles, I make reference to the fact that as you progress in leadership, you are evaluated more on the results of what you do than the effort expended in leadership. Some times, personal or organizational limitations inhibit the potential of a leader to be effective regardless of how hard he tries. Ultimately, the people responsible for the leader conclude that in order for the organization to reach its perceived potential, a leadership change is necessary. It is at this point that executive turnover begins and it is almost always followed by collateral turnover as lower level leaders are replaced in an effort to improve the ability of the organization to better meet its challenges or mission.
In Georgia, we have an excellent example of this phenomena. When someone asks me what happened to someone or how the organization could do something so harsh to such a nice guy, I ask them, “Where is Mark Richt?” In November of 2015, the University of Georgia announced that Mark Richt was leaving. Many wonder why. This gives me an opportunity to launch a Socratic dialog. My questions usually go something like this:
Would anyone argue with the following premises?
That Mark Richt was not a nice guy?
That he compiled a record at Georgia and in the NCAA that places him among the icons of sport leadership?
That he did not understand the game of football?
That he did not want to win?
That he did not live an exemplary Christian life?
That he intervened in the lives of dozens if not hundreds of young people to set their lives on a better course?
And in spite of all of this, he is gone. However painful the transition must have been for him, at least it was a homecoming of sorts as he has returned to his alma mater in Florida.
The reason for the transition is that the people responsible for Mark’s employment concluded that the program was not going to reach its expected potential under his leadership. Those of us familiar with SEC football know that this means that nothing much matters in GA if you cannot beat Alabama and Florida consistently.
People are inclined to blame a lot of things for a situation like this. Things like recruiting, the players, the coaches, facilities, funding, the play book, play calling and on and on. Sometimes a coach like a business leader is handicapped by unexpected loss of talent due to behavioral issues like those pointed out in another of my articles, injuries, transfers or other losses. The reason is irrelevant. The leader of an organization or part of an organization is accountable for the results achieved or lack thereof and a responsibility that cannot be abdicated rests upon his shoulders.
Sometimes, leadership turnover induced in an organization makes things worse. We will see as the season progresses if the Georgia team has achieved improvement. As is the case in situations like this, it may take some time (several seasons) before the final analysis can be done. As I have said before, if you are a leader, you have to lead; from the front. You cannot wait for someone to tell you what to do. In order to be effective, you must take initiative and frequently risk if you wish to keep yourself ‘off the radar.’ This is unless you have reached the limits of your capability and are falling victim to the Peter Principle. If this is the case, you still have control of your destiny. You must continue to invest in yourself though study, professional credentialing, post-graduate education or other means of continually re-inventing yourself and maintaining your relevance to a constantly changing and increasingly challenging environment.
The current healthcare environment is difficult to say the least. As the industry transitions to value based payment, many of the rules and assumptions of the past are crumbling before our eyes. Individuals and organizations that are capable of adapting and prospering in this rapidly changing environment will do well while many others will fall by the wayside. Leadership is hard enough in a ‘stable’ environment if there is such a thing. It is infinitely more difficult in an environment where the organization is striving to improve itself while it reacts to external environmental forces.
What is the outcome of your self assessment? Are you up to the challenges? Do you understand the nature of coming heightened demand to make your area better? If so, are you up to the challenges and opportunities that are being presented?
One of my personal challenges is that I am ever cognizant of the difference between what I believe are my capabilities those of my team of leaders and what I believe the environment is demanding. I will never be satisfied that we are accomplishing as much as our collective potential should deliver. As a result, I spend a great deal of time in continuous study and research in an effort to improve my ability to understand and properly respond to challenges, opportunities and risks that come my way every day. I feel the burden of leaders reporting to me, the staff of the organization, the patients, the medical staff and the hope of the community that we will ‘get it right’ for them. I find the exhilaration of this dynamic environment stimulating and I am up to the challenge. My hope for you is that through these articles and your development of you own capability you will be inspired to emerge as one of the strongest leaders in your organization.
As the healthcare environment continues to become more challenging, organizations and their leadership teams are being shaken out. This is what is causing a lot of the consolidation we are seeing in the healthcare industry. Leaders, systems and processes that worked in the past are failing in this tougher environment. Some of the problem is government induced problems that are difficult if not impossible for community hospitals to overcome. An example is the cumulative effects of government healthcare policy on rural hospitals that are systematically being forced out of business. In spite of these handicaps, some organizations do better in a given environment than others. There is a dearth of leadership in healthcare just like there is in professional sports, business and other endeavors. One of the causes of the inordinately high turnover in healthcare administration is a continuing effort on the part of hospital Boards and executive leadership to improve the caliber of talent and this effort is one of the reasons that good people are being turned out of organizations at an alarming rate. One of the few benefits of this activity is that it is creating growing demand for Interim Executive Services.
Please feel free to contact me to discuss any questions or observations you might have about these blogs or interim executive services in general. As the only practicing Interim Executive that has done a dissertation on Interim Executive Services in healthcare in the US, I might have an idea or two that might be valuable to you. I can also help with career transitions or career planning.
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